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I mention this because the crashes started to occur days after I did not let the Maplestory download finish.
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The only problem that my computer had was performance issues which I could not fix because I would need to pay for the software to fix those issues. When I scanned my computer, it did find malware, corrupted files, etc and uninstalled the old Maplestory launcher for me, however it did not find any viruses when I scanned a second time.
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I told a friend about my computer troubles and they suggested that I download and install Avast! Antivirus for free to check if the cause of my crashes could be because of a virus. I planned on uninstalling this old launcher. I used to have the old Maplestory launcher called MSSetupv139, which would automatically open everyday asking me to sign in to my Nexon account. When I turned on my computer again, the registry errors jumped from 164 to 187. Unfortunately, I could not finish the download which was at 39% and unplugged my computer while the download continued. At one point, I tried to download the game Maplestory for my younger sisters to play. I used to have 164 registry errors before.
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It crashes most often when I have too many tabs open in Internet Explorer or whenever I’m playing the MMORPG game Elsword. I am unable to refresh or factory reset my computer in an attempt to solve the issue because it gives me this error message: “Could not find the recovery environment: Insert your Windows installation or recovery media, and restart your PC with the media.” My computer tends to freeze for a few moments before crashing. It usually tells me to look up this error message online later: CRITICAL_PROCESS_DIED. Whenever my computer crashes, it tells me that it ran into a problem and needs to restart. I never used to experience these crashes before in previous months and my computer used to work fine until now. My computer has been crashing a lot recently which started during the beginning of June. “I have a Dell desktop computer that runs Windows 8.1. My friend has been having troubles with his computer recently. Hello! A user here on the forums suggested that I should post my problem here in the Malware Removal forums since they alerted me that PC Performer is malware.